Dedicated Industry Solutions
Every sector has unique challenges. Whether it's the zero-downtime demands of retail or the safeguarding requirements of education, we tailor our service to your operational needs.
Stop juggling multiple local contractors.
Facilities Managers tell us their biggest headache is inconsistency. Using different local drainage firms for every site leads to varied pricing, inconsistent reporting, and a compliance nightmare.
TasksGrid solves this by providing a unified, contractor-grade service. Whether your site is in Leeds, Sheffield or Hull, or anywhere across the North, you get the same fixed pricing, the same detailed report, and the same rapid SLA.
The "Local Contractor" Risk
Unpredictable invoices, "van and man" reliability, missing RAMS/Insurance documents.
The TasksGrid Solution
Fixed Schedule of Rates (SoR), Industry Accredited Standards, full liability cover, real-time portal access.
24/7/365 Operations Centre
Drainage disasters don't stick to office hours. Neither do we. Our UK-based operations centre is staffed 24 hours a day, 365 days a year.
When you call us at 2am on a Sunday, you speak to a TasksGrid deployment manager, not an answering service. We triage the issue, check your site specifics (access codes, keyholders), and dispatch the nearest engineer within minutes.
- 2-Hour Emergency SLA
- GPS Tracked Fleet
- Real-time Updates
- Dedicated Account Manager
Pricing Transparency & Compliance
We believe in building long-term partnerships based on trust. That means clear pricing and rigorous safety standards.
Fixed Schedule of Rates (SoR)
Eliminate "sticker shock". We agree on a fixed price list for all common tasks (e.g., Blocked Toilet, CCTV Survey, High Pressure Water Jetting) across your entire estate. You know the cost before you even raise the job.
Compliance & Safety
Every job comes with a digital report including time-stamped 'On Site' and 'Completion' photos, Risk Assessment (RAMS), and engineer signature. We protect your liability.
PPM / Asset Management
Move from reactive to proactive. We map your drainage assets and schedule preventative maintenance (PPM) visits to descale pipes and empty grease traps, cutting emergency call-outs across the estate.
What a TasksGrid commercial account actually covers
A commercial account is not just a phone number for blockages. It covers the full drainage lifecycle of a site: reactive unblocking and emergency response, CCTV surveys with WRc-standard reporting, planned high-pressure jetting of fat- and silt-prone lines, grease trap emptying, pump station servicing, tanker services for off-mains and interceptor waste, and no-dig lining or excavation where a pipe has failed. One contractor, one schedule of rates, one reporting format across all of it.
Jobs are raised the way your team already works: by phone to our 24/7 operations centre or by email with a purchase order reference. Every attendance is logged against the site, so when a unit blocks for the second time in a quarter we see the pattern and tell you, rather than happily invoicing the same clearance twice. That is the point where we recommend a survey or a repair, with the evidence attached, and you decide with the footage in front of you.
Because our engineers are directly employed rather than subcontracted, the person on your site is accountable to us, DBS-checked, and working to the method statements we filed with you at onboarding. For estates with vulnerable residents or safeguarding requirements, that distinction matters as much as the drainage.
Built for estates, not one-off call-outs
Multi-site estates fail on consistency, not capability. A retail portfolio with twenty stores across Yorkshire can end up with twenty local contractors, twenty invoice formats and no way to compare cost per site. We consolidate that into a single agreement: the same fixed schedule of rates in Leeds as in Sheffield, the same digital job report for every attendance, and one account manager who knows your estate and your escalation route.
Each sector gets the version of that service it actually needs. Retail and hospitality sites get out-of-hours attendance so trading is not interrupted and grease management that keeps kitchens compliant. Social housing providers get respectful engineers who work in occupied homes and reporting that stands up to scrutiny. Schools get DBS-checked engineers and works scheduled around term time. Healthcare sites get infection-control awareness and priority response, because a ward cannot wait in a queue behind a domestic sink.
Coverage runs from our Yorkshire base, where our engineers live and work, and extends across the North of England for planned maintenance and multi-site contracts. If part of your estate sits outside our patch, we say so at proposal stage rather than promising national coverage we do not have.
Why Yorkshire estates need a maintenance calendar
Most commercial drainage budgets are spent reactively because nobody is watching the assets between failures. Yorkshire makes that expensive: Victorian combined sewers under the region's town centres surcharge in heavy rain, former industrial sites carry oversized runs that silt up quietly for years, and car park gullies fill with leaf litter every autumn ready to flood the first week of November. None of that is a surprise. All of it is preventable on a calendar.
A PPM agreement starts with mapping what you actually own: which runs serve which units, where the interceptors and grease traps sit, which gullies protect which entrances. From that asset map we build a schedule of jetting, emptying and inspection visits weighted to risk, so a flood-prone loading bay is checked before winter and a kitchen stack is descaled before it chokes, not after.
The result shows up in the numbers you already track: fewer emergency call-outs, fewer trading interruptions, and a drainage line in the budget that behaves predictably instead of ambushing you in December. When something does still fail, the engineer arriving already has the site's drainage map on their tablet, which shortens every visit that follows.
How onboarding works
Switching drainage contractor should not be a project. We ask for three things at the start: the site list with addresses and access arrangements, the name of whoever signs off works at each site, and whatever you already hold on the drainage itself, even if that is nothing at all. Missing information is normal; most estates have never had their drainage documented, and filling that gap is part of what the first months of the contract are for.
From there we agree the schedule of rates against the tasks your sites actually generate, exchange the compliance pack of insurances, RAMS and method statements your procurement process needs, and set the reporting format so every job lands in your inbox looking the same. If you want to test the service before committing the whole estate, starting with a handful of sites is a perfectly sensible way in, and plenty of clients begin exactly that way.
After that, the account runs itself: jobs raised by phone or email, attendance and reporting against the agreed SLA, and a periodic review of what the estate is telling us, which sites call most, what keeps failing and where planned maintenance would pay for itself. Your account manager brings that pattern to you, with the evidence, rather than waiting to be asked.
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